Police carry out welfare checks after 39 attempts to reach Triple Zero fail during an Optus network outage on Friday, according to multiple reports. The calls are described as not connecting, leaving callers unable to contact emergency services.
The outlets say callers struggled to get through to the Telstra national emergency line, which is used to route Triple Zero calls. The reports attribute the connection problems to the Optus outage, noting that the emergency service access pathway is affected when carriers’ networks experience disruptions.
Across the sources, the core focus is the same: the number of failed call attempts (39) and the resulting welfare checks by police. While each outlet frames the incident around caller inability to connect, the accounts do not materially differ on the underlying cause or the police response, centering on ensuring people’s safety following unsuccessful attempts to reach emergency support.
