South Korea is running government-organized digital training sessions to help older residents use smartphones and kiosks, after many seniors struggle with online services. In Suwon, south of Seoul, 79-year-old Hwang Sun-hee describes relief after managing to place an online order during a session, highlighting how difficult everyday tasks can be without digital tools.
Both outlets describe a “grey digital divide” that is growing in South Korea, a highly connected and fast-ageing society. They note that the country has one of the world’s largest gaps in digital literacy between younger and older people. Training and related national campaigns aim to reduce barriers that prevent seniors from accessing services that increasingly rely on apps or automated machines.
The coverage shares the same core example of a senior learning to use digital systems and the same overall policy context. The difference is mainly in framing: one outlet emphasizes the goal of “saving” seniors from being left behind, while the other focuses on seniors’ frustration and calls for help.
