Garmin is investigating reports that Cirqa fitness tracker workouts are “disappearing” or not being saved in the Garmin Connect app. Multiple users report that workouts fail to appear or are missing after syncing, which leads to concerns that recorded activity is being lost.
Tech outlets describe the issue as a bug in how Garmin Connect logs Cirqa workouts. Garmin confirms there is a workaround intended to prevent the problem from occurring, though the exact steps are temporary. Both sources frame the situation as an app-side logging problem rather than hardware failure, with Garmin actively addressing the underlying cause.
The coverage aligns on the core facts: the problem affects Cirqa owners, workouts are not reliably recorded in Garmin Connect, and Garmin is responding with investigation and a short-term fix while it works on a longer-term solution.