Santander customers report they cannot log on as the lender’s online banking services experience an outage. Multiple outlets say both the bank’s website and its mobile banking apps are affected, preventing customers from accessing their accounts.

According to the reports, the website service returns first, while the status of the mobile app service is reported separately. The Independent and the Evening Standard both note that the website is now back online, indicating partial restoration. The Belfast Telegraph also describes the same incident, focusing on customers being unable to log on. Across coverage, the common theme is disruption to access rather than any reported issue with customer accounts themselves.

The outlets do not provide detailed causes, timelines, or official updates within the excerpts. The reports therefore concentrate on the impact on customers and the differing extent of service restoration, particularly the return of the website.