Vizag police open voice-based e-complaint kiosks at public transport locations, allowing passengers to record grievances at any time without going to a police station. The initiative provides a way to submit complaints through kiosks designed for simpler, round-the-clock access.
The kiosks are installed at the railway station and at the RTC (road transport corporation) complex in Vizag, according to the outlets. Both reports describe the feature as voice-based e-complaints, aimed at enabling quicker processing and follow-up for redressal. While the coverage highlights the same purpose and overall functionality, the outlets differ slightly in how they describe the rollout locations and the emphasis on convenience for citizens.
Overall, the reports present the launch as part of a broader effort to streamline complaint registration, improve accessibility for commuters, and support timely handling by police and relevant authorities.
