A review finds that Travelodge failed to support and protect a woman who reports being sexually assaulted in her hotel room. The BBC reports the findings conclude Travelodge’s response fell short “at every stage,” following the woman’s account after the assault at a Maidenhead hotel.

The Independent also reports the review’s criticism, describing Travelodge’s treatment as “fundamentally failed” and “disgraceful.” While the outlets focus on the company’s handling of the incident, the report also places the case in a broader context. It says the problems identified relate to weaknesses in room security and that similar issues exist across the wider hotel sector, not only within Travelodge.

Across coverage, the common theme is that the review points to failures in how the incident is handled and how protections around rooms are managed, with the differing emphases reflecting varying word choices used to characterize the shortcomings.