UK neobank Monzo is spending substantially more on customer referral rewards to attract new users. Financial Times reported that Monzo pays referral fees through a “refer a friend” program and that its payouts rise sharply year over year. According to company filings cited by the outlet, Monzo paid £29.5 million on referral rewards in the 12 months leading up to March. The reporting indicates this figure represents an almost 40% increase compared with the same period in the prior year. Financial Times characterizes the spending as “staggering,” framing it as a notable shift in marketing outlays aimed at growing market share. PYMNTS similarly reports the increase, focusing on the magnitude of the payout jump and reiterating the period and amount sourced from Monzo’s filings. Both accounts present the same core information: Monzo’s referral program costs have increased to £29.5 million over the specified 12-month timeframe, reflecting a nearly 40% year-over-year rise. The articles do not provide further detail on how many new customers the program generates or changes to reward terms.
Monzo increases spending on “refer a friend” rewards by nearly 40%
UK neobank Monzo is spending substantially more on customer referral rewards to attract new users. Financial Times reported that Monzo pays referral fees through a “refer a friend” program and that it...
- Monzo is a UK neobank that runs a “refer a friend” customer referral program.
- Monzo pays out £29.5 million in referral rewards in the 12 months leading to March.
- The referral payout amount is reported to be an almost 40% increase year over year.
- Both outlets cite Monzo company filings as the source for the payout figures.
- Financial Times describes the increased spending as significant (“staggering”).
U.K. neobank Monzo has dramatically increased its spending on an effort to woo new customers. The company paid out 29.5 million pounds ($39.7 million) on its “refer a friend” program in the 12 months leading to March, the Financial Times (FT) reported Tuesday (May 26), citing company filings. That’s an increase of almost 40% over the same period […] The post Monzo’s Spending on Customer Referral Program Jumps 40% appeared first on PYMNTS.com.
3 months agoLondon-based fintech records ‘staggering’ increase in spending on referral fees
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