A Bengaluru commuter says a Rapido bike-taxi rider held her hand and repeatedly asked her distressing questions during a recent ride, leaving her feeling unsafe. The passenger later described the incident in a public post, raising broader concerns about safety for women using app-based transport services.

Following the complaint, Rapido says it is reviewing the incident after receiving the rider-related allegations. NDTV reports that Bengaluru Police ask the complainant for more details and to share information via direct message. India Today similarly highlights the company’s response to the post. The Bengaluru City Police are investigating the matter based on the details shared by the rider and her account of what happened during the trip.