Google is limiting features available to some users during extended free trials of its “AI Pro” service, according to reports from 9to5Google and Android Authority. Both outlets say subscribers who pay for AI Pro have access to more capabilities than users who receive the plan through promotions or phone bundles.

The accounts describe a situation that users interpret as confusing or misleading: features that appear to be part of AI Pro are sometimes not fully enabled for trial users. Android Authority adds that at least some Pro-related features can still require additional payment even when a device is sold with the AI Pro plan included.

While the reports focus on user experience and comparisons between trial and paid tiers, they do not detail the full technical or account-level rules governing access. The coverage points to a difference in entitlement between promotional trials and paid subscriptions, leading users to find out restrictions after activating or relying on the trial access.