A reader says a Sainsbury’s delivery van repeatedly reversed into their electric gates during a home delivery, causing damage they estimate at £12,000. The reader reports ordering around £400 worth of Christmas food through Sainsbury’s online service. According to the account, when the delivery arrived, the driver maneuvered the van while reversing and the vehicle made repeated contact with the property’s electric gate system. The reader describes the gates being left requiring repairs and presents the resulting costs as a significant bill. The reports focus on the reader’s perspective of what happened and the claimed financial impact. The available information does not include details from Sainsbury’s or confirmation from independent sources regarding liability, the extent of the damage, or the final outcome of any claim. The incident is described as occurring at the time of the delivery and centers on alleged damage caused by the driver’s reversing movements.