Multiple outlets report that Australians’ superannuation balances can be supported by “hidden” or less-known features provided by their super funds, which members may not use. While the specific tools differ by fund, the articles generally describe that super funds have a range of services and functionality designed to help members manage investments and retirement outcomes. The reports emphasise that members typically pay fees as part of running their accounts, but that they may not take full advantage of available options such as account settings, contributions or investment-related choices, and other member support features.

The articles converge on the idea that the super system is working through these mechanisms, but that members still need to engage with their accounts to ensure they are set up appropriately. Overall, the coverage urges readers to check what features are available in their own fund’s online portals or communications, review relevant settings and costs, and confirm they are using the account tools intended to support their goals. The reporting does not suggest all tools deliver the same benefits for every individual, noting that effectiveness depends on a member’s circumstances and the specific fund offerings.