A proposed class action lawsuit filed in California federal court alleges that Roku and TCL North America distribute faulty software updates that cause some smart TVs to stop working properly. The complaint, submitted by Terri Else, targets Roku OS updates delivered to affected devices, claiming the updates introduce serious bugs and that the problems are never adequately resolved.
The lawsuit asks for relief on behalf of a class of customers who allegedly experienced malfunctioning televisions following the updates. The reporting indicates the suit is framed around devices that receive Roku software and are manufactured or marketed in connection with TCL.
Roku disputes the allegations, stating that the claims are “meritless.” Neither article describes the specific nature or prevalence of the alleged defects beyond the assertion that televisions are effectively rendered unusable (“bricked”) after the updates. The cases’ ultimate outcome will depend on further legal proceedings, including any response from the defendants and potential certification of the proposed class.
