Dashlane says a brute-force attack targeting user accounts has caused temporary account suspensions and login problems. The issue comes after users report receiving emails indicating their accounts were suspended for security reasons. The messages explain that someone attempted to register a new device but did not enter the correct authentication token after several tries. As a result, affected accounts are temporarily locked while Dashlane’s security protections react to the repeated failed attempts.
Bleeping Computer reports that multiple users experience lockouts after brute-force activity attempts logins from distant locations and unknown devices. Help Net Security similarly describes the company’s confirmation that the brute-force attempts triggered the account lockout behavior and authentication issues. Both accounts indicate the lockouts are tied to Dashlane’s device registration and token validation checks, which are designed to block suspicious authentication attempts.
Dashlane advises affected users to contact customer support. The incidents are described as temporary suspensions intended to mitigate unauthorized access attempts while users regain account access through support.
