A new Virgin Media O2 study reports that a significant share of smartphone use is unintentional or lacks a clear purpose. Across the findings, more than a third of phone use—36%—is described as taking place without an obvious intent, according to coverage by multiple outlets. The reporting also estimates that this pattern amounts to an average of four years and eight months of unintentional phone activity over a person’s lifetime.
While the articles focus on the scale of the behavior, they present the results as observational and survey-based rather than attributing it to any single cause. The Independent and the Evening Standard both highlight the 36% figure and the lifetime-equivalent average, while the Belfast Telegraph provides the same headline framing without additional details in the excerpt provided. Together, the sources convey that unintentionally using phones is widespread and substantial, and that many users spend a large portion of their device time on activity not tied to a specific goal.