Lloyds Banking Group apologises to customers after an IT glitch disrupts services on its banking apps, affecting several brands including Lloyds Bank, Halifax and Bank of Scotland. According to reports, problems begin shortly after 11am on Wednesday, when customers experience difficulties making payments or sending money through the apps. The Guardian also notes that other associated brands, including Scottish Widows and MBNA, show impact. A separate report from The Independent frames the apology as a response to technical issues and highlights that the outage comes a few months after a major IT glitch affected nearly half a million people. The group’s public-facing response is described as an apology to customers, acknowledging the service disruption. Reports reference real-time outage tracking as customers report problems, indicating widespread rather than isolated failures. While sources agree on the disruption to app-based payments and money transfers, they describe the event in general terms as an IT glitch linked to a recent app or system update. No sources cited in the provided text offer specific details on the underlying cause, the full duration of the outage, or compensation arrangements.