The European Commission orders Meta to reinstate free access for rival AI chatbots to WhatsApp, using interim measures while it continues an antitrust investigation. Multiple outlets report that the decision requires Meta to reopen the WhatsApp Business API to third-party, general-purpose AI assistants on the same terms and conditions that were previously available. The Commission’s move follows its investigation into whether Meta abused its dominant position by blocking competitors’ AI assistants from using WhatsApp for Business API.
According to reports, Meta must comply within five working days. The Commission says the interim measures remain in effect for the duration of the investigation, arguing that competition could be harmed before a final ruling is reached. Several sources also note that failure to comply could lead to significant penalties, including potential fines up to 10% of Meta’s annual revenue.
Meta responds by accusing the EU of “regulatory overreach” and says the order would effectively allow major technology firms to access WhatsApp—potentially including companies such as OpenAI—without paying, and that it plans to appeal.
