South West Water’s owner, Pennon, says the company must “rebuild trust” following an outbreak involving a parasite in its water supply. Multiple reports state that Pennon was prosecuted earlier this month at Exeter Magistrates’ Court for supplying water that was unfit for human consumption. The coverage frames the prosecution as a formal finding connected to the incident and links it to the need for corrective action and improved standards. While the articles focus on Pennon’s response, they also confirm the court process and the nature of the alleged breach, namely that the water provided did not meet requirements for human use. The reports do not provide extensive operational detail in the excerpts, but they consistently reference the prosecution outcome at Exeter Magistrates’ Court and Pennon’s statement about restoring confidence. Overall, the story centers on regulatory and legal accountability for the water quality incident and the owner’s stated commitment to rebuilding trust with customers.