DoorDash introduces “Ask DoorDash,” an in-app AI chatbot designed to help customers find and purchase food and groceries using conversation instead of scrolling and keyword search. Multiple outlets report that users can describe what they want in natural language to generate personalized recommendations and move toward completing orders faster. Bloomberg and Quartz add that the chatbot supports tasks such as helping place restaurant orders and create grocery carts, and it can be used for booking reservations. TechCrunch and Quartz also describe an option for users to upload photos—such as recipe or image references—to help the system understand requests and build selections. Fortune reports that DoorDash plans to roll the chatbot out to more users over the coming weeks. Bloomberg also notes that DoorDash views the technology as potentially extendable beyond consumer use, pointing to possible enterprise revenue opportunities. Across coverage, DoorDash positions the chatbot as a way to reduce search friction and streamline the path from request to cart, order, or reservation.
DoorDash launches “Ask DoorDash,” an AI chatbot for ordering and grocery shopping
DoorDash introduces “Ask DoorDash,” an in-app AI chatbot designed to help customers find and purchase food and groceries using conversation instead of scrolling and keyword search. Multiple outlets re...
- DoorDash launches an in-app AI chatbot called “Ask DoorDash.”
- The chatbot lets users describe what they want using natural language instead of scrolling or keyword searches.
- It supports restaurant ordering and grocery cart creation, and may help with booking reservations.
- Users can upload photos to aid the chatbot’s recommendations and selections.
- DoorDash is rolling the feature out to more users in the coming weeks.
The chatbot will be rolled out to more users in the coming weeks.
2 months agoDoorDash launched “Ask DoorDash” on Thursday (June 11), a new conversational search interface aimed at reducing the friction of finding meals and groceries. Instead of traditional keyword searches, users can now interact with the app using natural language to receive personalized recommendations in seconds, DoorDash said in a Thursday press release. The feature lets […] The post DoorDash Debuts Conversational AI to Streamline Search appeared first on PYMNTS.com.
2 months agoThe new chatbot, called Ask DoorDash, allows users to search the app for what they're looking for in their own words instead of having to scroll through restaurants and stores to build a cart.
2 months agoThe tool lets users describe what they want, upload recipe photos, and build grocery carts through a conversational interface
2 months agoDoorDash Inc. introduced an in-app artificial intelligence chatbot to help customers make restaurant and grocery orders, and suggested the technology could also be used to unlock new enterprise revenue streams.
2 months ago
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