KPMG withdraws a global “agentic AI” report after several organizations named in it said the descriptions were inaccurate or misleading. Multiple outlets report that firms including UBS and agencies and transport organizations such as the UK’s National Health Service, Swiss Federal Railways, and Transport for London told the Financial Times that KPMG’s account of their AI-related achievements was either untrue or overstated. KPMG removes the report from circulation and says it is investigating. According to reports, the professional services firm acknowledges that its human reviewers did not catch AI “hallucinations” in the document. The company’s investigation focuses on whether there were breaches of its AI usage guidelines and how the disputed claims entered the final version. The episode centers on the reliability of content produced or assisted by AI systems and the verification steps KPMG used before publishing. No outlet reports that the organizations cited by KPMG have changed their own statements about their AI activities; the dispute is about the report’s portrayal of those achievements.
KPMG withdraws agentic AI report after organizations dispute claims about their work
KPMG withdraws a global “agentic AI” report after several organizations named in it said the descriptions were inaccurate or misleading. Multiple outlets report that firms including UBS and agencies a...
- KPMG withdraws a global agentic AI report titled “Redefining excellence in the age of agentic AI.”
- Organizations named in the report, including UBS and the NHS, dispute that the report’s claims about their work are accurate or not misleading.
- Other organizations reported to be named include Swiss Federal Railways and Transport for London.
- KPMG acknowledges human staff did not catch AI “hallucinations” in the report.
- KPMG launches an internal investigation into whether its AI usage guidelines were breached.
KPMG has withdrawn its global "Agentic AI" report after numerous organizations, including UBS and the NHS, complained that their featured achievements were fabricated. The professional services giant admitted its human staff failed to catch AI "hallucinations" in the report, prompting an internal investigation into potential breaches of AI usage guidelines.
2 months agoKPMG has pulled a report titled “Redefining excellence in the age of agentic AI“ after multiple organisations said the claims it made about their AI usage were either untrue or misleading. UBS, the UK’s National Health Service, Swiss Federal Railways, and Transport for London all told the Financial Times that the report’s descriptions of their […] This story continues at The Next Web
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