Delhi Police announces it will hold “Thana Divas,” a weekly public hearing mechanism to address citizen grievances. The initiative is scheduled for every Saturday and is designed to provide a regular platform where members of the public can raise issues directly with the police. According to reporting, the programme is intended to strengthen public outreach and improve the process for grievance redressal by ensuring more structured and consistent engagement between police and residents.
Both outlets describe “Thana Divas” as part of an effort to make local policing more citizen-friendly. The plan includes involving senior police officers in the hearings to oversee and respond to complaints, with the aim of improving follow-up and accountability. By institutionalising these Saturday sessions, the police seek to ensure that grievances are heard on a predictable schedule, rather than on an ad hoc basis.
Overall, the initiative focuses on public hearings at the police station level, aiming to enhance communication and expedite resolution of issues raised by citizens in Delhi.