Infobip announces a series of events called “CX Innovation Days” across India, highlighting the future of AI-powered customer experience. Multiple outlets report that the programme includes in-person sessions in three cities: Mumbai, Delhi NCR, and Bengaluru. The events spotlight customer experience (CX) leaders and their efforts to reshape how organizations interact with customers, using AI-enabled tools.
The announcements also reference Infobip’s AgentOS, positioning it as part of the broader focus on next-generation customer experience capabilities. While the sources emphasize the theme and location of the events, they do not provide additional details on dates, specific agenda items, participating companies, or any product announcements beyond the general emphasis on AI-powered CX. Overall, the reporting characterizes “CX Innovation Days” as an initiative by Infobip to convene CX stakeholders and showcase approaches that use AI technologies to improve customer engagement and service delivery.
