A customer in Washington, D.C. has filed a proposed class-action lawsuit against Anthropic, alleging the company misrepresents the usage customers receive under its “Claude Max” subscription tiers. The suit, filed in California, targets the “Max 5x” plan priced at $100 per month and the “Max 20x” plan priced at $200 per month. According to the complaint described by multiple outlets, the plans are marketed as delivering five and 20 times the usage compared with a baseline, but the plaintiff claims customers receive substantially less usage than what is advertised.
The lawsuit seeks court action that would address the alleged overstatement of usage and the resulting consumer harm. The reporting also characterizes the case as a matter of false advertising or misleading marketing related to how plan limits are presented to customers. Anthropic has not been described as admitting wrongdoing in the coverage summarized here. The claims are pending in court and have not been resolved at this time.
