ICICI Lombard says E20 fuel use does not affect motor insurance coverage

ICICI Lombard responds to viral claims circulating online that using E20 fuel could lead to motor insurance denials. The insurer says E20 fuel use does not automatically invalidate a policy or coverage. Instead, it states that insurance claims are assessed based on the insured event and the terms of the policy, such as accidents, theft, and liabilities to third parties. According to ICICI Lombard, whether a vehicle runs on E20 is not treated as a standalone reason to refuse claim settlement. The company’s clarification aims to address public concerns that fuel type could affect the outcome of insurance claims. While details of how claims are evaluated can depend on the specific facts of an incident and applicable policy conditions, the insurer’s position is that coverage remains linked to insured risks rather than fuel composition alone. The response indicates that the insurer continues to process claims in line with standard assessment practices for motor policies.