The Canadian Radio-television and Telecommunications Commission (CRTC) issues additional warnings to Bell Canada and Telus Corp. regarding fees the companies recently introduced. The regulator says the charges may conflict with a new CRTC policy that restricts telecommunications providers from charging customers when they activate, change, or cancel service plans.
Across the reports, the CRTC tells Bell and Telus to respond by Wednesday. The regulator’s warning indicates that if the companies do not drop the disputed fees, the matter could move to compliance actions. The articles do not detail the specific fee types, but they describe the CRTC’s position that the charges could violate the activation-change-cancellation policy.
The reports present the step as a formal notice and an opportunity for the carriers to address the concern before further regulatory measures are taken. No outcome after Wednesday is reported in the provided excerpts.
