OpenAI is rolling out an optional safety feature in ChatGPT that lets adult users name a “Trusted Contact.” The feature is designed to support people during mental health or safety concerns raised during a conversation with the chatbot. According to reporting from multiple outlets, the user can choose a friend, family member, or caregiver to serve as an emergency point of contact. If OpenAI’s systems detect that a user may be discussing sensitive topics such as self-harm or suicide, the designated trusted person can be notified.
The feature is intended to complement, not replace, existing crisis resources. Sources note that ChatGPT continues to encourage users to reach out to crisis hotlines or emergency services when appropriate. OpenAI presents the trusted contact option as a way to provide additional help when the system flags potentially dangerous conversation content. The notification mechanism is designed to act when safety concerns are detected, while the feature remains voluntary for users who choose to enable it.
