South Africans’ most common infrastructure complaint is potholes and deteriorating roads, according to data collected through the CityMender app. The platform records 4,860 reports and lists potholes as the top category of service delivery concerns. Other frequently reported issues include water leaks and electricity faults, which also appear among the leading infrastructure complaint types. The figures indicate that road surface problems and related maintenance needs are a major focus for residents reporting local infrastructure problems via the app. The information is drawn from user submissions submitted through CityMender, reflecting what communities report as priorities in their areas rather than an independent technical assessment of the overall national infrastructure condition. Overall, the reported pattern highlights recurring maintenance challenges across municipal services, with transport infrastructure problems at the forefront and utilities-related failures following closely in frequency.