A new Pew Research Center study on U.S. attitudes toward artificial intelligence finds that use is increasing while overall public confidence is declining. About half of American adults report using AI chatbots, up from roughly one-third earlier in 2024, indicating broader adoption of the technology. At the same time, many respondents say AI is moving too quickly: roughly two-thirds believe AI is advancing at a rate that is too fast. The survey also finds that optimism about AI’s societal impact is limited. Around 40% of respondents expect AI will ultimately make society worse. In addition, the study reports low trust in governance around AI. Majorities of Americans do not believe the government can regulate AI effectively, and many respondents also express lack of confidence that the companies building AI will manage it responsibly.
The Pew report is based on a national survey of 5,119 U.S. adults and reflects a gap between growing chatbot use and public concern about risks, pacing, and oversight.
