Home Affairs has introduced an upgraded online booking system aimed at reducing fraud and stopping abuse of appointment slots. Multiple outlets report that the department has overhauled the booking process to prevent syndicates from hoarding and reselling appointments. The revised system connects bookings to verified user profiles, which allows Home Affairs to link appointments to identifiable users rather than allowing slots to be taken and traded through unverified or automated channels. This change is presented as a direct response to prior concerns about appointment slot manipulation, including repeated reports of fraudulent booking activity. The department’s updates are described as a security overhaul that improves how appointments are generated and tracked online, tightening access to ensure slots are not exploited by third parties. Overall, the sources agree that the new system is designed to strengthen verification, limit opportunities for slot abuse, and improve control over the appointment booking pipeline.