The Democratic Alliance (DA) says it has conducted an audit indicating that 56% of South African police stations do not respond to telephone calls. The party describes this as a national service delivery problem within the South African Police Service (SAPS) and says it is considering legal action as a result of the alleged failures.
According to the DA’s report as described by IOL, the outcome suggests many stations are unreachable by the public, potentially affecting residents’ ability to report incidents and seek assistance. The DA frames the findings as alarming and uses them to argue that SAPS must improve responsiveness.
The available reporting does not provide technical details of the audit methodology, the number of stations contacted, time periods, or whether the DA sought responses from SAPS before publishing. It also does not set out specific legal steps, timelines, or the legal grounds the DA plans to pursue. In the meantime, the allegation centers on telephone non-responsiveness by a majority of police stations, as presented by the DA.
