South Africa is in the process of phasing out green identity documents and moving toward digital identity. Multiple reports highlight that this transition affects elderly and bedridden citizens who may face practical barriers when services and verification processes shift away from paper-based IDs. The accounts emphasize that digital systems could improve access to essential services for people who struggle to travel or physically manage documentation, but only if they receive adequate assistance during the changeover. The reports call attention to the need for support mechanisms—such as guidance for registration, help completing digital processes, and accessible alternatives for those unable to visit offices. While the policy shift aims to modernize identification and streamline access to government services, the transition period is presented as critical for preventing disruptions for vulnerable groups. Overall, the coverage centers on balancing the benefits of digital identity with the requirement for safeguards that ensure elderly and bedridden individuals can still obtain services without delays or exclusion.