In a reader’s letter featured in UK press, a woman says she is struggling with “bitter” colleagues after taking on a new leadership role. She reports needing to repeatedly chase coworkers for work and answers, which she says is draining her and making it difficult to do her job effectively. The reader also claims the situation is damaging her confidence and disrupting the workplace rather than improving coordination under her charge.
Coleen Nolan’s advice focuses on understanding why colleagues may be resisting or failing to cooperate. The letter suggests that interpersonal tensions are affecting practical workflow, with tasks not being delivered and responses not coming in as expected. The guidance discusses ways the reader can address the problem constructively, including setting clear expectations, communicating directly, and maintaining professional boundaries.
Across both outlets, the central theme is workplace conflict after a promotion and the resulting strain on the reader’s performance and confidence, with Nolan offering relationship-and-workplace style guidance aimed at improving cooperation and reducing ongoing friction.