A survey reported by Business Insider and covered by Yahoo News says a significant portion of Gen Z and millennial professionals avoid answering phone calls. The findings come from a self-improvement app that polled respondents about their communication habits at work. According to the report, 42% of surveyed Gen Z and millennials do not answer phone calls. The survey also indicates that 58% of respondents script or rehearse conversations instead of responding spontaneously. The sources frame the results as a work-related communication trend, suggesting that many younger professionals rely more on preparation and written or planned responses when they expect to be contacted by phone. While the reporting highlights potential drawbacks—described as “paying a price at work”—the underlying details beyond the survey percentages are limited in the excerpts provided. Overall, the sources agree on the core figures: a sizable share of respondents avoid phone calls, and many prepare their responses in advance when phone communication is expected.