Mumbai airport officials respond after a viral video circulates online showing what appears to be a pen refill tied with a rope at a form-filling counter. The clip triggers online discussion about whether the arrangement is safe or intended to prevent theft or misuse of the refill at the counter. Multiple users share the footage and question the need for a rope-based setup. In response, the airport states it is taking note of the concerns raised by the viral post. The matter is presented as an incident involving a small item at a passenger service counter, rather than a wider operational failure. The airport’s statement focuses on addressing public questions about the practice seen in the video and reassuring passengers that appropriate checks are being carried out. The response comes as the footage continues to circulate, with viewers drawing different conclusions from the same image.