A watchdog alleges a health company used fake doctors to make sales to Australians who had chronic or health-related conditions. According to the claims, customers including people with diabetes, heart disease, obesity and those seeking menopause-related support paid thousands of dollars for health programmes. The watchdog says these customers then spoke to individuals presented as doctors who warned that their lives were at risk if they did not purchase the company’s services.

The two reports describe the same core allegation: that the sales process involved doctors who were not real medical practitioners, and that the messaging was designed to create urgency and persuade people to pay. The reports do not provide details in the supplied text on the company’s name, the watchdog conducting the review, the locations involved, or the outcomes of any investigations or complaints. They focus instead on the alleged conduct and the categories of customers who were targeted through the “doctor” presentations.

The allegations are ongoing and presented as claims by the watchdog, not confirmed findings in the information provided.