A pair of council enforcement officers, Joseph Fernandes (38) and Umar Siddiq (30), apologise after a viral encounter with a member of the public in which they are alleged to have threatened him. The incident took place on 18 May and involved Alvin, 23. According to reports, Alvin said the officers told him they would “rip his teeth out” during the interaction, which was widely shared online. The officers are described as being branded “thugs in uniform” following the video. Fernandes and Siddiq later issue an apology video, which one outlet characterises as “waffling,” following criticism of their conduct. One report also states Fernandes claims he was harassed. The reports do not provide further verified detail on the circumstances leading up to the encounter or the outcome of any investigation or disciplinary process. The account focuses on the confrontation as captured on video, the subsequent public reaction, and the officers’ decision to publish an apology while disputing aspects of the reporting by alleging harassment.