Meta faces employee backlash over AI tools, keystroke tracking, and linked performance reviews

NYT: 'Meta's Embrace of AI Is Making Its Employees Miserable' - Slashdot "Meta's embrace of AI is making its employees miserable," reports the New York Times. And "After Meta said late last month that it would start tracking employees' computer use, hundreds of workers spoke up." (One employee even told Meta's CTO in an internal post, "Your callousness to the... tech.slashdot.org slashdot said: And "After Meta said late last month that it would start tracking employees' computer use, hundreds of workers spoke up." (One employee even told Meta's CTO in an internal post, "Your callousness to the concerns of your own employees is concerning." In an internal post last month, Meta told its U.S. employees that it was making a change that would affect tens of thousands of them. What employees typed into their computer, how they moved their mouse, where they clicked and what they saw on their screen would be tracked, Meta said. The goal, the company said, was to capture employee data so Meta's artificial intelligence models could learn "how people actually complete everyday tasks using computers." Many workers immediately revolted. In online comments, they blasted the tracking as a privacy violation, calling it antisocial and callous... [One engineering... Click to expand... Read more

"Meta's embrace of AI is making its employees miserable," reports the New York Times. And "After Meta said late last month that it would start tracking employees' computer use, hundreds of workers spoke up." (One employee even told Meta's CTO in an internal post, "Your callousness to the concerns of your own employees is concerning." In an internal post last month, Meta told its U.S. employees that it was making a change that would affect tens of thousands of them. What employees typed into their computer, how they moved their mouse, where they clicked and what they saw on their screen would be tracked, Meta said. The goal, the company said, was to capture employee data so Meta's artificial intelligence models could learn "how people actually complete everyday tasks using computers." Many workers immediately revolted. In online comments, they blasted the tracking as a privacy violation, calling it antisocial and callous... [One engineering manager even asked "How do we opt out?"] "There is no option to opt-out on your corporate laptop," replied Andrew Bosworth, Meta's chief technology officer. Employees reacted by posting more than 100 angry and surprised emoji, according to the messages.... Meta is pushing its 78,000 employees to adopt AI tools and factoring their use of the technology in performance reviews. The company is also tracking employees' computer work to feed and train its AI models. And it is cutting jobs to offset its AI spending, saying last month that it would slash 10% of its workforce. That has led to anger and anxiety as employees await news of whether they are affected by the layoffs, which are slated to be carried out May 20, according to 11 current and former Meta employees. Some said they no longer saw Meta as a place for a long career. Others were looking for new jobs or trying to signal that they wanted to be laid off so they could receive severance pay, the current and former employees said. "It's incredibly demoralizing," an employee who does user research wrote in an internal post, which was reviewed by the Times... Meta also introduced internal dashboards to track employees' consumption of "tokens," a unit of AI use that is roughly equivalent to four characters of text, four people said. Some said the dashboards were a pressure tactic to encourage competition with colleagues. That led some employees to make so many AI agents that others had to introduce agents to find agents, and agents to rate agents, two people said. Read more of this story at Slashdot.

Meta is tracking employee keystrokes, tying AI usage to performance reviews, and laying off thousands — all at once — and somehow seems surprised that morale is in freefall.