Lily Allen is defending her West End Girl live tour after some fans complain that the shows feel too short and do not offer enough audience interaction for the ticket price. During the UK leg of her world tour, Allen responds to criticism that the performance lasts around an hour, with accounts noting it includes the 45-minute album played in full. Several reports say Allen does not speak to the crowd and focuses on presenting the latest album rather than performing her back catalogue or engaging the audience in between songs. In her replies, Allen frames the show as an artistic choice, comparing the format to theatre rather than a conventional concert, and says she does not want attendees to feel “ripped off.” Outlets also report that the tour’s presentation includes a small supporting setup, including string musicians. While some concertgoers express disappointment, other commentary included in coverage describes the production as artistically significant or well received. Allen’s social media responses address both concerns about runtime and concerns about ticket costs.