Canada’s telecommunications regulator, the CRTC, has launched a review to determine whether major telecommunications providers (“the Big Three”) may have violated new rules that ban so-called administrative fees, often described as “junk fees.” The review focuses on whether the providers’ billing practices comply with the regulator’s updated restrictions on these charges.
Both reports describe the same development: the CRTC initiates an assessment to evaluate potential breaches of the new ban. While the sources do not provide details on which specific fees or contracts are under scrutiny, they indicate the regulator’s goal is to examine current practices in light of the new prohibition.
At this stage, the reports do not cite findings or penalties, and they do not specify timelines for the review’s completion. The review represents an enforcement step aimed at ensuring telecom billing aligns with the CRTC’s recently introduced restrictions on administrative fees.
