India’s government is examining WhatsApp’s upcoming “username” feature, which would let users communicate without sharing their phone numbers. Multiple outlets report that authorities are concerned the change could make it easier for malicious actors to impersonate individuals and institutions and to carry out online fraud and phishing. Government communications described risks such as identity spoofing through usernames that resemble those of government agencies, financial institutions, or other genuine entities, potentially misleading users and weakening accountability.
According to several reports, the government has issued a notice to Meta (WhatsApp’s parent company) seeking an explanation and has sought a response within a short timeframe, with some outlets saying the feature’s rollout has been halted pending clarification. Officials have warned that the company could face legal accountability if cyber fraud or impersonation facilitated by the update occurs.
WhatsApp/Meta, as described in the coverage, argues the feature is designed to improve privacy and says it includes safeguards against abuse. The government review is ongoing, with authorities assessing “risks” before deciding whether and how the feature should be rolled out in India.
