Texas Attorney General Ken Paxton says his office is investigating StubHub after complaints from some World Cup fans about tickets they bought not being delivered, and alleged “ghost ticketing.” Multiple outlets report that the Texas Office of the Attorney General is examining whether StubHub is cancelling or failing to provide tickets purchased through its website. The inquiry follows customer reports that tickets were cancelled shortly before matches, including days or hours before kickoff, with some buyers claiming they received no tickets. Financial Times describes the investigation as focused on whether the company is “cancelling or failing to provide” purchases. Channel NewsAsia and The Independent similarly report the existence of a Texas investigation tied to World Cup ticket complaints. PYMNTS adds that Paxton announced the review on July 3, citing reports that StubHub cancelled tickets close to the start of games. StubHub’s response is not included in the provided excerpts. The investigation is ongoing and centers on consumer-related allegations regarding ticket availability and fulfillment for World Cup events.
Texas Attorney General investigates StubHub after World Cup ticket delivery complaints
Texas Attorney General Ken Paxton says his office is investigating StubHub after complaints from some World Cup fans about tickets they bought not being delivered, and alleged “ghost ticketing.” Multi...
- Texas Attorney General Ken Paxton says the Texas Office of the Attorney General is investigating StubHub.
- Complaints involve World Cup tickets that some buyers say were never delivered.
- The investigation focuses on whether StubHub cancels tickets or fails to provide tickets purchased through its website.
- Reports described cancellations occurring days or hours before kickoff.
- The investigation is ongoing, and specific outcomes are not reported in the provided sources.
The Texas Office of the Attorney General (OAG) is investigating reports that ticket marketplace StubHub is cancelling or failing to provide World Cup tickets that fans have purchased. The OAG has received reports that StubHub cancelled tickets days or hours before the game’s kickoff, Attorney General Ken Paxton said in a Friday (July 3) press […] The post Texas Attorney General Investigates StubHub Over World Cup Ticket Cancellations appeared first on PYMNTS.com.
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