Maruti Suzuki and Toyota India respond to customer concerns about the proposed and ongoing use of E20 petrol by stating that it does not pose issues related to engine wear or corrosion. Both companies say there is no evidence of increased engine wear and no observed rise in insurance claims connected to E20 usage. They also argue that problems reported by some motorists are more likely to be caused by factors such as fuel contamination rather than the E20 blend itself.

The outlets also note that the main question raised by experts is how E20 performs in vehicles manufactured and sold before 2023, which were primarily designed and certified for E10 petrol. In that context, the companies’ position is that E20 does not lead to unacceptable wear-and-tear or corrosion effects. The manufacturers continue to emphasize that the concerns do not translate into mechanical or insurance-related outcomes in normal use.

Overall, the messages from both automakers are aimed at reassuring drivers amid occasional complaints, while highlighting that contamination and fuel quality issues may better explain any adverse experiences.