Telstra is investigating a widespread service outage that affects thousands of customers, according to multiple Australian outlets. The issue impacts mobile calls and mobile data connections, with some users reporting difficulty accessing services during the disruption. In addition to consumer mobile connectivity, the outage also affects some business operations. Several reports say the disruption has prevented certain businesses from processing payments, indicating problems reaching payment systems that depend on mobile network service. Telstra has not, in the reports provided, stated the cause of the outage or the scope beyond the “thousands of customers” affected. Coverage describes the problem as ongoing at the time of publication and frames it as an investigation into network performance and service restoration. Customers are reported to be experiencing intermittent or failed connectivity for calls and data until services are stabilized. Further updates on the cause and expected resolution are expected as Telstra continues its assessment.