Telstra reports that some customers still cannot successfully place emergency calls to Triple Zero after a nationwide outage reported earlier on Wednesday. Multiple outlets say the company is “under fire” because callers have again struggled to reach emergency services even after Telstra declared the initial outage resolved. The West Australian and PerthNow report that issues persist more than 12 hours after the earlier disruption, with thousands experiencing intermittent outages across parts of the national network.
ABC Australia says Telstra is investigating a “secondary network fault” affecting Triple Zero calls, following the initial incident. Other reports, including The Sydney Morning Herald, The Age, and Brisbane Times, describe a fresh fault hours after the outage was fixed. The Daily Mail adds practical guidance for what customers can do if Triple Zero calls fail, reflecting continued concern among users who experienced connection problems.
Across coverage, Telstra’s position is that the problem is related to an additional or secondary issue, not only the original outage, and it is working to restore reliable emergency call connectivity.
