Allianz says it plans to cut hundreds of jobs at its assistance and travel insurance unit, Allianz Partners, as it increases the use of artificial intelligence in operations. Bloomberg and other outlets, citing company comments attributed to Allianz CEO Tomas Kunzmann, report that Allianz Partners expects to reduce positions by as many as 1,800 roles. MarketWatch and PYMNTS report the planned cuts will be within a range of roughly 1,500 to 1,800 positions, and note that Allianz Partners has a workforce of close to 23,000 employees.
The job reductions are linked to the company’s push to implement AI solutions, including automation of customer-facing tasks commonly handled through call-centre operations. The specific functions affected are described broadly as assistance and travel-related work, with AI increasingly performing parts of those processes.
The announcements come as Allianz accelerates its adoption of AI tools across business functions, aiming to reshape staffing needs in its travel and assistance arm. Details on timing and the final number of roles affected were not consistently specified across reports, but all accounts point to a reduction at Allianz Partners tied to AI implementation.
