Capita’s chief executive tells MPs the company will continue its work until failures within the civil service are addressed. During a parliamentary hearing, lawmakers question Capita’s role and approach, including whether it treats government as a profit opportunity. The Independent reports that MPs raise concerns about how the firm views the Government’s business arrangements, describing it as a potential “cash cow” and suggesting the relationship could be pushed to the point of exhaustion. The Yahoo! UK News report carries the same central message from the Capita boss: the company will not stop until problems in the civil service are fixed. While the articles focus on differing aspects of the exchange, both describe a forum in which MPs challenge Capita’s incentives and effectiveness and Capita responds that its efforts are aimed at correcting systemic issues. The reporting does not provide specific details in the supplied extracts about what failures are being addressed, timelines for improvement, or any changes to contracts or performance measures.