Multiple Australian outlets report that Telstra has endured what it describes as its worst week in a decade following a software glitch. The reports say the disruption affects the country’s largest telecommunications provider and leads to widespread operational problems, prompting intense scrutiny from customers and observers. All three sources frame the incident as an abrupt failure tied to software rather than physical infrastructure, with the glitch becoming the central explanation for the crisis and its rapid escalation. Each outlet characterizes the week as a “meltdown,” describing it as an exceptional period for Telstra compared with prior challenges the company has faced in recent years. While the articles use similar language to describe the severity and context, they consistently point to the same trigger—a software malfunction—that initiates the disruption. The reports collectively emphasize the scale of the impact on Telstra’s services and the resulting pressure on the company to respond and restore normal operations.