The head of Sydney’s light rail operator apologises for a series of battery-related incidents involving the city’s trams. According to multiple reports, the chief executive says the incidents are “completely serious” and “totally unacceptable,” and that they should never have happened. The CEO points to six separate battery incidents occurring over a four-month period. The apology is framed as a response to repeated failures and an acknowledgment of the potential safety and reliability concerns raised by the incidents. While the articles focus on the CEO’s assessment and apology, they do not present detailed technical findings or specify the exact circumstances of each incident. The reports agree on the key timeframe and the number of battery incidents, and all attribute the characterisation of the situation to the operator’s chief executive.