The minister for energy consumers, Martin McCluskey, says it is not possible to provide compensation to every customer affected by heating oil price increases earlier this year. He states that while full compensation for all people impacted cannot be delivered, some businesses have chosen to compensate customers voluntarily. The minister’s comments focus on the limits of what the government and affected firms can do in response to the earlier rise in heating oil prices. According to the accounts provided, the voluntary steps by certain firms are presented as an alternative where direct compensation schemes are not able to cover everyone. The reports agree on the central message: compensation is partial at best, with the overall position being that a universal compensation approach is not feasible. The statements also indicate that consumer support measures may depend on individual company actions rather than a comprehensive national payout.