Several AWS customers report receiving unexpected billing estimates showing dramatically inflated amounts, ranging from a few cents to figures in the billions. Multiple outlets say the issue appears in billing estimates displayed to customers, including billing-console or related estimate communications that use a computation subsystem. Amazon attributes the problem to a unit-pricing error in the AWS Billing Console’s estimated billing calculation. In some cases, customers who had paid small amounts or incurred minimal charges reportedly saw estimated totals that were orders of magnitude higher than their actual usage would suggest. Amazon says the displayed billing estimates do not reflect actual usage and charges. The reports describe the erroneous estimates as appearing after customers logged in on Friday, prompting concern among users when the estimates suggested extremely large fees. The Next Web cites Amazon’s confirmation and notes examples where very small prior charges corresponded to vastly larger estimated totals, including one estimate reported as reaching $2.5 trillion. Across coverage, the common theme is that the bug affects estimated billing outputs rather than the underlying billing for actual service usage.
AWS billing bug produces erroneous bill estimates for some customers
Several AWS customers report receiving unexpected billing estimates showing dramatically inflated amounts, ranging from a few cents to figures in the billions. Multiple outlets say the issue appears i...
- Some AWS customers receive billing estimates that are vastly higher than expected, sometimes reaching billions.
- Reports describe the issue as affecting displayed estimates rather than actual charges for usage.
- Amazon says the cause is a unit pricing error in the AWS Billing Console’s estimated billing computation subsystem.
- Amazon states that the displayed billing estimates do not reflect actual usage and charges.
- Examples reported include estimates far exceeding prior customer charges, with one outlet citing an estimated total up to $2.5 trillion.
AWS users woke up Friday to find estimated billing emails showing charges ranging from hundreds of millions to $2.5 trillion. A unit pricing error in the AWS Billing Console’s estimated billing computation subsystem was the cause, Amazon confirmed. One Reddit user whose charges totalled $0.19 last month received an estimated bill of nearly $2.5 billion. […] This story continues at The Next Web
1 hour ago"The displayed billing estimates do not reflect actual usage and charges," Amazon said.
3 hours agoSome Amazon customers logged on Friday to a surprise bill estimate claiming that they owed the tech and cloud giant billions in fees.
4 hours ago
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