Homeowners in Westbourne, Dorset, who live in a former Natwest bank building say building works carried out downstairs have damaged parts of the property. According to residents, they first noticed cracking to walls and signs of floor sinking in February 2024, affecting not only individual flats but also communal corridors and stairwells. The residents link the deterioration to construction activity by a coffee shop operating underneath the flats, identified as Coffee #1. The claims describe the flats as becoming less valuable and present concerns about the safety and condition of shared areas of the building. The reports focus on residents’ observations and allegations about the timing of the damage and the start of the coffee shop works. No official determination of the cause of the cracking or sinking is included in the provided text, and the accounts do not outline any findings from surveys, regulators, or legal proceedings. The matter is presented as a dispute between residents and the party responsible for the works, with residents seeking resolution over the extent and impact of the alleged damage.